Grokking Artificial Intelligence Algorithms not receiving yet

[Randy Tong]

Hi,

I'm one of the winner for this book(Grokking Artificial Intelligence Algorithms).

I haven't received the paper book yet, but the status in  Book Promotions Winners Page has changed to Winner reported received .

Is the book was sent or still in MEAP?

Thanks.

[Jeanne Boyarsky]

That book came out last year. I'll email the publisher. If you don't hear back from me (from the book promo account) in a week, can you remind me by emailing [e-mail]

[Randy Tong]

I received manning shipment notification for these two books on 19 Feb :
1.Grokking Artificial Intelligence Algorithms
2.Deep Reinforcement Learning in Action

Here the summary of the order:

Summary
Complimentary Order ID: 1364502
Order Date: Feb 16, 2021
Shipped via FedEx Ground

I have received the Deep Reinforcement book,  but not Grokking AI.
I requested the tracking number from Ana , he checked and replied items successfully shipped,no record of this tracking number can be found at this time.

Is there anyway to check the status of the book? I'm kinda worry it lost.  

[Randy Tong]

I think it lost

[paul wheaton]

Did you email jeanne at the email address provided above?

[Randy Tong]

paul wheaton wrote:Did you email jeanne at the email address provided above?

Before received the shipment notification, I have email her to confirm the book status.

[Randy Tong]

so how? to whom should I report ? And there no edit button to edit the last year book status ? Wonder who changed the book status to Winner reported received ?  
So excited to win the paper book but it lost  

[paul wheaton]

Did you email jeanne?

[Randy Tong]

I will email her again

[Randy Tong]

paul wheaton wrote:Did you email jeanne?

I did but no reply.

[Jeanne Boyarsky]

Replied. I typically check the account within 24 hours. This weekend was busy so I was slow.

[Randy Tong]

Jeanne Boyarsky wrote:Replied. I typically check the account within 24 hours. This weekend was busy so I was slow.

Understood. Thanks for helping me out.

[Randy Tong]

Won 4 books last year, but only received one paper book.

Wonder why it is so easy to lose although all information are the same  

[Jeanne Boyarsky]

Well, one of those books was MEAP only so that's two missing books instead of three .

[Randy Tong]

You mean there one book(Zero to AI) still in MEAP?

[Jeanne Boyarsky]

No. I mean that it was a MEAP only promo.

[Randy Tong]

I won 4 books, but only received one. So should't it be losing 3 instead of 2?

[Jeanne Boyarsky]

Ok that is odd. Can you send one email to the promo account with the four books you won/dates and which you received.

[Randy Tong]

ok Jeanne, thanks.

[Randy Tong]

Finally received this two books from US's friend in good condition. Thanks publisher and Ranches.

I thought "Grooking AI Algorithms" was lost, but actually not, just my friend not update me.