Sounds like to me you need to perform a Workflow analysis and not the details of software development. More importantly, a manual process is going to be replaced with automation. What you are taking about is the possible elimination of jobs in the registrar. Most of the time this is not well received by employees or even management. You can make lots of enemies very fast. Just be sure that this is something that has been requested from upper management and not just some brainstorm you had.