thanks for replying Darryl , well i was trying anything and everything so i thought of experimenting with urls like putting /faces and all that. as the url-mapping of my faces servlet is /faces/* , thats why i tried that, but in vain, and no link on inbox.jsp page works except for the header page that is included with <jsp:include/> tag, so i get same output for details and reject outcomes as well. my directory structure is simple , all the jsp pages are at the root directory, faces-config.xml and webxml under WEB-INF and since i am stuck, there are no java classes as yet.