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Jay Anders

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since Nov 21, 2018
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Recent posts by Jay Anders

Ron McLeod wrote:

Jay Anders wrote:I wonder if i reinstalled both java and the software?


I don't think that would help.  The stack trace really points to a problem while attempting to load data from a properties file.

Is there a web site link for the Solar Eclipse application?



https://www.epicor.com/erp-systems/eclipse.aspx
7 months ago

Ron McLeod wrote:It looks like the application had a problem with one of the lines in a properties file.

Is there a configuration file which you have created/modified to customize the application for your particular use?



No, its sort of a install and go kind of thing. I wonder if i reinstalled both java and the software? Our applications person is out for the holiday, so reinstalls is about all i can really do. But thank you for your answer, it gives me more to report to the applications team.
7 months ago
Hello,

This is my first time posting here, I just need a little help.

I work IT for a large company, and we use a program called 'Solar Eclipse' - this software requires java to run. I have a user who is trying to launch the program and when the loading bar completes it says "Cannot run software" and when you click on the error detail, this is whats listed:

java.lang.IllegalArgumentException: Malformed \uxxxx encoding.
at java.util.Properties.loadConvert(Unknown Source)
at java.util.Properties.load0(Unknown Source)
at java.util.Properties.load(Unknown Source)
at c​o​m​.​s​u​n​.​d​e​p​l​o​y​.​c​a​c​h​e​.​D​e​f​a​u​l​t​L​o​c​a​l​A​p​p​l​i​c​a​t​i​o​n​P​r​o​p​e​r​ties.getLocalApplicationPropertiesStorage(Unknown Source)
at c​o​m​.​s​u​n​.​d​e​p​l​o​y​.​c​a​c​h​e​.​D​e​f​a​u​l​t​L​o​c​a​l​A​p​p​l​i​c​a​t​i​o​n​P​r​o​p​e​r​ties.<init>(Unknown Source)
at c​o​m​.​s​u​n​.​d​e​p​l​o​y​.​c​a​c​h​e​.​D​e​f​a​u​l​t​L​o​c​a​l​A​p​p​l​i​c​a​t​i​o​n​P​r​o​p​e​r​ties.<init>(Unknown Source)
at c​o​m​.​s​u​n​.​d​e​p​l​o​y​.​c​a​c​h​e​.​C​a​c​h​e​.​g​e​t​L​o​c​a​l​A​p​p​l​i​c​a​t​i​o​n​P​r​o​p​erties(Unknown Source)
at c​o​m​.​s​u​n​.​d​e​p​l​o​y​.​c​a​c​h​e​.​C​a​c​h​e​.​g​e​t​L​o​c​a​l​A​p​p​l​i​c​a​t​i​o​n​P​r​o​p​erties(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

I have tried to manually update and reinstall java, but i'm not a programmer so I dont really know what else to do. Anyone have any ideas? any steps I should take?

Thank you in advanced!
7 months ago